Student Guide
Your college uses Dantian Training Hub to schedule your tutorials and clinic shifts, record your attendance and keep you up to date. This guide explains the pages you’ll use, what to do each week, and who to contact when something looks wrong. You never need the WordPress admin area — everything is on ordinary pages of your college’s site.
Logging in
You need an account on your college’s site. Every Training Hub page asks you to log in first. If you’re not logged in you’ll see a short message (for example “Please log in to view your dashboard.”) with a Log in link that brings you back to the page afterwards. If you don’t have an account, contact your training coordinator.
Your pages
| Page | What it’s for | Doc |
|---|---|---|
| Student Dashboard | Your home page: overall attendance, sessions in the next 7 days, pending recording claims, and progress per course | 25 |
| My Calendar | A month view of your tutorials, ad-hoc sessions and clinic shifts, with Join Zoom Meeting for online sessions | 25 |
| My Attendance Report | Your attendance rate and course-by-course breakdown, missed online sessions and recordings | 07 |
| Clinic page | My Clinic Dashboard (your shifts) and My Preferences (request shifts) | 05 |
| Recording Claims | Claim attendance for a missed session by watching its recording (if your college uses claims) | 06 |
| Email Preferences | Choose which reminder emails you get | 10 |
🔒 Pro feature — available when your college uses Dantian Training Hub Pro.
| Page | What it’s for | Doc |
|---|---|---|
| Extension Request | Ask for more time on an assignment or assessment quiz | 15 |
| My Action Plan | Read the progress plans agreed at your review meetings | 14 |
| Timetable | Your college’s released timetable, filterable by cohort, group and period, with PDF downloads | 20 |
With Pro your dashboard also shows your Action Plan, Overdue Work and Upcoming Tasks (due in the next 30 days), and your calendar shows assignment and quiz due dates and action-plan deadlines.
Where to find your pages: once you’re logged in, use the student menu on your college’s site. If you can’t find a page, ask your training coordinator for the link.
Each week
- Check My Calendar or the Upcoming Sessions card for this week’s tutorials and clinic shifts, including where they are and any Zoom link.
- Look at your Overall Attendance on the dashboard. If a session looks wrong, tell your trainer straight away.
- If you missed an online session, watch the recording and submit a recording claim while the claim window is open.
🔒 Pro feature — available when your college uses Dantian Training Hub Pro.
- Check Upcoming Tasks for due dates. Ask for an extension before the due date if you need one.
Your attendance
Your trainer marks attendance for every tutorial and clinic shift. You can’t mark your own. The attendance report shows:
- summary cards for your courses;
- a Course Breakdown with your progress, competency, completed and upcoming sessions and your next session;
- Missed Online Tutorials — with Watch Recording (when the course has a recording link) and Log Recording Attendance (when your college uses recording claims);
- any ad-hoc sessions you joined;
- a Refresh Data button.
How your rate is worked out
Attendance rate = sessions attended ÷ sessions required × 100
- Only sessions that have already happened count, so your rate can’t go over 100%.
- Sessions you were excluded or exempted from don’t count at all.
- Statuses such as Present, Late Arrival, Left Early and Watched Recording count as attended (your college can change this list). Absent and Apologies count as missed.
- A session that has happened but hasn’t been marked yet counts as missed until your trainer marks it.
If a status is wrong — for example you were there but marked absent — contact your trainer or training coordinator. They can correct it. See 07 — Student Reports.
Recording claims
If your college uses recording claims, you can claim attendance for a missed session by watching its recording:
- Open the Recording Claims page and tick each session you watched.
- Write a reflection for each one (at least 20 characters): what you learned, any questions, and how you’ll apply it.
- Tick the Acknowledgement and click Submit Claim.
Your claim then shows under Your Submitted Claims as Pending Review, Approved or Denied — Please Resubmit. When approved, that session shows as Watched Recording. You won’t get an email when a claim is approved, so check the page. If it’s denied, you’ll get an email with the reviewer’s feedback and can resubmit.
Your college may limit claims to online sessions or to a window after the session (for example 30 days). If there’s nothing to claim, the page explains why. See 06 — Recording Claims.
Clinic shifts
- Request shifts on My Preferences: tick the times that suit you and click Request Selected Clinics. Depending on your college’s settings you’ll be allocated straight away, waitlisted if the shift is full, or your request will wait for approval.
- See your shifts on My Clinic Dashboard, marked Allocated, Waitlisted or Requested.
- Cancel an allocated shift yourself only if it’s far enough away. Your college sets the notice period (7 days by default). Inside that window you’ll see “Please contact administrator if you can no longer attend.”
- You’ll receive emails when you’re allocated, reminded, promoted from the waitlist, or if a request is declined or a place is cancelled.
See 05 — Clinic Rosters.
Emails and preferences
On the Email Preferences page you can switch these categories on or off, then click Save Preferences:
- Weekly Attendance Summaries
- Upcoming Session Reminders
- Clinic Alerts & Waitlist Notifications
- Assignment & Assessment Reminders
Everything starts switched on. Some emails can’t be switched off because they ask you to do something, for example recording-claim emails and allocation summaries. If emails aren’t arriving, check your junk folder and add your college’s sender address to your contacts.
🔒 Pro feature — available when your college uses Dantian Training Hub Pro.
Calendar subscription
If your college has switched it on, the bottom of My Calendar has a Subscribe to Calendar panel. Click Subscribe in Calendar App, or Copy the link into Google Calendar, Outlook or Apple Calendar. The link is private to you, so don’t share it. If you do, use Regenerate Link to replace it. See 16 — ICS Calendar Feeds.
Assignments, extensions and feedback
🔒 Pro feature — available when your college uses Dantian Training Hub Pro.
Due dates
Your due date (and any extension you’ve been given) shows on the assignment page. After the due date you can’t start or submit unless you’ve been given an extension, are exempt, or have been asked to resubmit. Assessment quizzes can’t be started after their due date, but an attempt already in progress isn’t interrupted. You’ll get a reminder before work is due (for assignments, 3 days before by default).
Asking for an extension
- Open the Extension Request page.
- Choose the Course, then the Assignment or Quiz.
- Answer whether you’re asking at least 2 days before the due date. If not, explain why.
- Write your Reason (at least 20 characters) and attach any Supporting Documentation, such as a medical certificate (PDF, Word, image, .txt or .zip, up to 25 MB each).
- Tick I agree to the above declaration and click Submit Extension Request.
You don’t choose the new date. Your trainer or coordinator decides it. You can have one pending request per task, and you’ll get an email with the outcome. Your past requests are listed under Your Extension Requests. Supporting documents are stored privately and can only be opened by you, your trainers and administrators. See 15.
Declarations and feedback
- If your college uses authenticity declarations, tick every item before the submit button works (22).
- After grading, your assignment page shows your result, score, mark, written feedback (with a Listen button), any video feedback and the rubric breakdown (21).
- In-person assessments can’t be submitted online. Your trainer records them.
- If you can’t resubmit because an earlier attempt is in the way, ask your trainer.
Action plans
Your My Progress Action Plans page shows plans published after your review meetings: the courses tracked, your open and completed tasks, due dates, comments and a Download PDF button. You can’t edit a plan. Contact your coordinator if something needs correcting.
Your privacy
- You only ever see your own records. Trainer notes, reasonable-adjustments notes and other students’ information are never shown to you.
- You can ask your college for a copy of your data, or for it to be erased. Some records, such as attendance status, may be kept for reporting and compliance reasons, and the confirmation email will tell you which ones and why. See 28.
Common questions
My attendance percentage looks wrong. Check the course breakdown. A session that hasn’t been marked yet counts as missed until your trainer marks it. If a status is incorrect, contact your trainer or training coordinator.
I can see the page but it says it’s only for instructors. You’ve opened a staff page (for example Mark Attendance). Use your student pages instead.
My recording claim still says Pending Review. Claims are reviewed by your trainer or the college office. Allow a few working days, then contact your training coordinator if it hasn’t changed.
I can’t cancel my clinic shift online. It’s inside your college’s notice period. Contact the clinic administrator directly.
I’m not getting reminder emails. Check your Email Preferences and your junk folder.